Customer Experience Lead – Noosa Libraries

Noosa Council is seeking a dynamic, forward-thinking Customer Experience Lead – Libraries to champion innovation, digital transformation, and exceptional service across our branch and mobile library services. This is a rare opportunity to join Noosa’s dedicated library team.

In this full-time, permanent role, you will:

  • Oversee daily operations at one of our vibrant library branches
  • Drive customer experience and digital service initiatives
  • Inspire a culture of creativity, collaboration, and community connection
  • Lead a customer focussed team of library specialists