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Pricing policy
All of our prices are in Australian dollars (AUD) and include GST (Goods and services tax).

Cancellation and refund policy
Cancellations must be advised in writing to – Cancellations received prior to one week prior to the event will receive a refund of registration fee less an administration charge of $50. After this date no refund will be given.

Privacy policy
The information you have provided QPLA will be used to process your registration and keep you informed about this and future QPLA events and will not be disclosed to any other third party without your written or verbal authorisation. Your relevant details will also be added to a participant list for the benefit of all event delegates.

Security Policy
When purchasing from Queensland Public Libraries Association your financial details are passed through a secure server using the latest 128-bit SSL (secure sockets layer) encryption technology. 128-bit SSL encryption is the current industry standard. If you have any questions regarding our security policy, please contact us via email